Return and Exchange Policy

At KARMENTEAMARKET.COM, we are committed to providing high-quality products and excellent customer service. Below is our return policy for swimwear:

 

 

1.Timeframe: Returns and exchanges are accepted within 14 days of receiving your order.

2.Product Condition:

•Items must be unworn, unwashed, and with all original tags attached.

•For hygiene reasons, the protective liner must be intact.

3.Non-Returnable Items:

•We do not accept returns for used, damaged, or items without the hygienic liner.

•Sale or clearance items are final sale and cannot be returned.

 

 

1.Submit Your Request:

•Email us at info@karmentea.com with your order number and the reason for the return.

2.Shipping the Product:

•We will provide a return label if applicable, or you can use your own shipping method.

•Return shipping costs are the customer’s responsibility, except for defective items or order errors.

3.Inspection and Refund:

•Once we receive the item, we will inspect it and process your refund within 7–10 business days.

•Refunds will be issued to the original payment method.

 

 

•If you need to exchange an item for a different size or design, follow the same process. Exchanges are subject to stock availability.

 

 

•If you receive a damaged or incorrect product, please contact us immediately. We will cover the return shipping and replacement costs.

 

 

For any questions about returns or exchanges, contact us at info@karmenetea.com or +1 (305) 849-2621